Privacy Policy

This SERVICE is provided by Datavideo at no cost and is intended for use as is. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. This page is used to inform website visitors regarding our policies with the collection, use, disclosure and handle your Personal Information if anyone decided to use our Service.

The Personal Information that we collect is used for providing and improving the Service. Datavideo will not use or share your information with anyone except as described in this Privacy Policy.

Information Datavideo Collect

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request is will be retained by us and used as described in this privacy policy.

If you have registered on our website, you have voluntarily provided information about yourself, which includes:

  • First name, Last name
  • Contact information (ex: email, phone)
  • Address and order information
  • Company, group assignment
  • Payment information
  • Products and equipment you use
  • Personal interests and preferences

When you open and/or use one of our online services, the information collected includes:

  • The type of browser you are using
  • The pages you have visited on our website
  • The operating system
  • Your IP address or shortened IP address
  • User behavior (ex: click behavior, session duration, etc.)

It should be noted that Datavideo will never ask you to provide sensitive personal data such as data about your racial, genetic data, medical or health records, political, religious beliefs, criminal conviction background, memberships, sexual orientation, or sexual history. Please do not provide us with such sensitive personal data.

Information Datavideo Use

We may use information we collect for the purposes below:

  • To provide products and services
  • To obtain customer feedback and user experience for the purpose of improve our products and service.
  • For the order information provided by customers
  • For credit checks when processing payments that use insecure payment methods prevent fraud on purchases for advertising purposes
  • For legal, protection, security purposes
  • For web analytics and to improve our website service
  • To provide you with personalized marketing service
  • To administer a contest, promotion, survey or other site features.
  • For newsletters and other subscriptions
  • For contact purposes to follow up with them after correspondence

As we know that your personal information is so important, the protection of personal information therefore is always a high priority issue at Datavideo. We make sure that your information is collected, used and processed strictly in accordance with the law.

Disclosure to Third Parties for Providing Service

Datavideo does not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. We want to inform users of this Service that we may share your personal data with service providers, strategic business partners and other third parties companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services;
  • To assist us in analyzing how our Service is used; or
  • For marketing and advertising

However, third-party service providers are obligated not to disclose or use the information for any other purpose.

The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app.

Google Play Services App Store Services Microsoft Privacy Statement WanDouJia

Data Security Management

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

However, We cannot guarantee 100% security on the internet. This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

To protect your data from unauthorized access, we recommend that you:

  • Use alphanumerical passwords when signing up Datavideo Member account.
  • Change your passwords regularly.
  • Keep your devices up to date by applying the latest available security updates for your software and use such tools as virus/spyware scanners.
  • If you find that the account name/password of your Datavideo Member account had been misappropriated, please immediately contact us :

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to Datavideo Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. The most current version of the Privacy Policy will always be available on this page. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any suggestion or concerns about Datavideo’s Privacy Policy or data processing, please do not hesitate to contact us.

No. 178 Paya Lebar Road #6-07 Singapore 409030
Tel: +65-6749 6866
Fax:+65-6749 3266

Updated May 25, 2018 by Datavideo Visual Technology(S) Pte Ltd

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